Ace365bet Terms & Conditions

1 General Terms

Ace365bet (hereinafter referred to as "Platform" or "we") is an online betting service provider offering sports betting, live betting, and other betting services to users in Bangladesh. These Terms and Conditions constitute a legal agreement between ace365bet and registered users.

By using ace365bet's website, mobile application, or any other medium, you are automatically considered to have agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using ace365bet's services.

Ace365bet reserves the right to modify these Terms & Conditions partially or entirely at any time. Changes will take effect immediately upon publication on the platform.

2 Account Registration

To bet on ace365bet, you must have a valid personal account. You must provide accurate and truthful information during registration. If you attempt to open an account with false information, ace365bet may immediately cancel that account.

• Each individual may open only one account. If the same person has multiple accounts, all will be closed and balances may be forfeited.
• Keeping your account password and login details completely confidential is your responsibility. Sharing this information with others is prohibited.
• Transferring, selling, or allowing third-party use of accounts is strictly prohibited.
• Any suspicious activity regarding your account must be reported immediately to ace365bet customer support.

3 Age & Identity Verification

Ace365bet is only for individuals aged 18 or above. Providing betting services to minors is strictly against ace365bet policy. If age is not correctly stated during registration and is later discovered during verification, the account will be cancelled and all deposited funds will be forfeited.

Ace365bet reserves the right to verify your identity at any time. You may be required to submit any one of the following documents for verification:

• National Identity Card (NID)
• Passport
• Driving License
• Birth Registration Certificate (for age verification)

Ace365bet may hold withdrawals until identity verification is complete. This is done for user protection.

4 Deposits and Withdrawals

Depositing on ace365bet is very simple. Add funds to your account instantly via bKash, Nagad, Rocket, and bank transfer. See the payment page for minimum deposit amounts and maximum limits.

Deposit Rules:

• You must use only payment methods registered in your own name.
• Deposits from third-party accounts will not be accepted and such transactions will be cancelled.
• Ace365bet does not charge deposit fees, but payment providers may apply their own charges.

Withdrawal Rules:

• Withdrawals can only be made through the payment method used for deposit.
• Withdrawal requests are typically processed within 15 minutes to a maximum of 24 hours.
• Withdrawals may be delayed if identity verification is incomplete.
• Ace365bet reserves the right to suspend or cancel withdrawals in case of suspicious transactions.
• Bonus funds must meet wagering requirements before withdrawal.

5 Bonus Terms

Ace365bet regularly offers various bonuses and promotions. Each bonus has its own terms and conditions detailed on the offer page. Accepting a bonus means you agree to that specific bonus's terms.

• Welcome bonus is only available once for newly registered users.
• Bonus funds cannot be withdrawn directly — specified wagering (rollover) requirements must be met.
• If multiple accounts are opened to claim bonuses, all accounts will be closed and bonuses voided.
• Ace365bet reserves the right to modify or cancel any bonus offer.
• Unused bonuses will be automatically removed after the bonus expires.

6 Betting Rules

When betting on ace365bet, certain specific rules must be followed. These rules apply equally to all bettors and are strictly enforced to ensure ace365bet's neutrality.

• Once a bet is confirmed, it cannot be cancelled or changed.
• Bets placed before a match starts will be set at pre-match odds.
• If an event is cancelled or left incomplete, ace365bet will decide on those bets at its own discretion.
• Ace365bet reserves the right to void bets if incorrect odds are displayed due to technical errors.
• Bets related to match-fixing or any irregular activities will be voided.
• Placing opposite bets on the same event (arbitrage betting) is against ace365bet policy.

7 Responsible Betting

Ace365bet gives utmost importance to responsible betting. We believe betting is for enjoyment, not for creating problems. That's why ace365bet provides several tools to help every bettor keep their betting habits under control.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set how much you will bet in a given period.
• Self-Exclusion: Option to temporarily close your account for a specified period.
• Cooling-Off Period:Option to take a break from 24 hours up to 30 days.
• Reality Check: Reminders about betting session time and spending at regular intervals.

If you feel that betting is negatively affecting your life, please contact our support team or Responsible Gaming View the page.

8 Account Cancellation & Suspension

Ace365bet reserves the right to cancel or suspend accounts without notice for any of the following reasons:

• If these Terms & Conditions are violated.
• Registering with false information.
• Operating multiple accounts.
• If bonus abuse or fraud is suspected.
• Attempting to exploit system vulnerabilities or bugs.
• If any attempt is made to gain unfair advantage in betting.

Users may also request to close their ace365bet account at any time. In this case, the remaining balance (excluding bonuses) will be refunded.

9 Privacy and Security

Ace365bet gives utmost importance to protecting your personal information. Our complete Privacy Policy Privacy Policy are detailed on the page. Key points are:

• Ace365bet never sells your personal information to third parties.
• All data is protected with 256-bit SSL encryption.
• Payment information is stored in accordance with PCI-DSS standards.
• Information is not provided to any authority without legal obligation.

10 Dispute Resolution

If a dispute arises between ace365bet and any user, resolution will first be attempted through direct discussion. Contact our support team to resolve disputes.

• Ace365bet will provide an initial response within 7 working days of receiving a complaint.
• Complex cases may take up to 30 days to resolve.
• Ace365bet's final decision is binding on all parties.

For any questions about these Terms and Conditions support@ace365bet.ws Email us or contact 24/7 live chat.